Chatbot Status

Active WhatsApp AI assistants answering customer inquiries

Live Auto-Update (5s)

Connecting to WhatsApp bots...

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Live CRM homefinderpro.ai/enquiries

HomeFinder Pro — BackOffice Enquiries Portal

Open Enquiries Portal ↗

All property enquiries collected by Sujatha and Ayanna on WhatsApp automatically sync here in real-time. Review tenant budgets, desired move-in dates, pax requirements, and agent assignments.

⚡ Interactive WhatsApp Action Helper

Generate commands and trigger them directly in WhatsApp with 1-click — no typing needed

Any format works (spaces, hyphens, or country codes are handled automatically).
Ready-to-Send Command: Target: Sujatha (+60 16-351 7263)
!resume 01153579131
💬 Send via WhatsApp Now ↗ 👤 Chat with Customer ↗ 📊 View in BackOffice ↗
💡 Tip: Clicking "Send via WhatsApp Now" opens your WhatsApp with the command already pre-typed into the chat with the bot. Just tap send!

💡 Staff Quick Guide

Common questions and helpful troubleshooting

🟢 How do I know if the bot is working?

Look at the Chatbot Status cards above. If the badge says "Online", WhatsApp is connected and the bot is actively replying to customers 24/7.

📱 What should I do if it says "Needs QR Scan"?

Click the "Scan WhatsApp QR" button. On the bot's phone, open WhatsApp → Settings → Linked Devices → Link a Device, and scan the QR code on your screen.

🔄 A customer says the bot stopped replying. What should I do?

1. Use the Action Helper above to copy !resume <phone> and send it to the bot.
2. If the bot is completely frozen, click "Restart Bot". It is 100% safe, takes ~10 seconds, and never deletes chats.

👤 How do I talk to a customer personally without the bot interrupting?

Select "Handover to Human Staff" in the helper above and send !endsession <phone>. The bot will stop answering that customer so your team can chat manually.

All WhatsApp Commands Reference

Searchable list of all commands supported by the WhatsApp bots